This page determines what information will be available to view in the Intulse App. Queues, Audio Bridges, and Extensions will be visible by default. Phone numbers and Fax numbers are hidden by default. However, all components can be made visible or hidden.
If you plan to use a phone number for SMS Chat or for digital faxing in the Intulse App, then it must be given a display name and marked as visible on this screen.
By default, all queues, audio bridges, and extensions will be visible in the app. If you do not wish to show specific audio bridges or queues, simply uncheck the box for each one and click the Save button on the bottom right of the screen. If there are any extensions that you do not want visible in the app, uncheck those boxes and click Save.
The extensions selected on the Visibility screen will match the extensions available to be viewed in the app.
Each fax number and voice number assigned to your organization are hidden by default, but can be shown in the app if you choose.
For FAX numbers, if you wish to show a number in the app, give the number a name and then click the checkbox next to the number. Then press the Save button to save your changes.
Additionally, the app can notify one or more email address for both incoming and outgoing faxes. To enable this feature, click on the Emails button. From here, you can choose to be notified for incoming faxes as well as outgoing faxes. Enter the email addresses and click the button followed by OK. When finished, be sure to Save your changes.
For VOICE numbers, you also have the ability to enable SMS/texting to show in the Intulse App. To make a number visible for SMS/texting, provide a name for the number, and then click the check box next to the number. Be sure to click the Save button and the number should now be visible in the Intulse App.