DEVICES

The Devices section of the Account Center allows you to view and manage all of the devices associated with your Intulse account. From this page you are able to manage existing devices, create a new device in your account, view the template for any phone Intulse is able to support, and place of view a device order.

To access this information in the Account Center, locate Devices in the Phone System menu and expand the heading. Here you will see the following options: Manage, Create, Templates, and Orders.

CREATE DEVICES

The Create Devices section allows you to set up one or multiple devices at the same time.

Let's take a look at how to set up a new device for your phone system.

STEP 1

1. Select the appropriate template from the dropdown menu.
2. Locate the MAC address for your device. This is a unique identifier that is typically located on a sticker on the back of the device. Additionally, you will need to know what extension number you wish to associate with the device. Type the MAC address followed by a comma, then the extension number you wish to associate with the device. If you are creating multiple devices at once, enter each MAC,Extension on a new line.
3. Click the Create Devices button.

STEP 2

After creating the device, the next step is pointing your device to the Intulse servers. This process varies between phone manufacturers, but is usually very similar. Whatever the exact process is, you will need the provisioning information for your account which is located in this section. For more information about your specific device, see the Provisioning Guide for your phone on this support page.