DEVICES

The Devices section of the Account Center allows you to view and manage all of the devices associated with your Intulse account. From this page you are able to manage existing devices, create a new device in your account, view the template for any phone Intulse is able to support, and place of view a device order.

To access this information in the Account Center, locate Devices in the Phone System menu and expand the heading. Here you will see the following options: Manage, Create, Templates, and Orders.

DEVICE ORDERS

The Device Orders page allows you to view any current device orders, as well as start a new order.

On Current Orders you are able to see:

• The Order ID
• The Status of the order
• The Provisioning information for the device
• The date the order was Placed
• Your Total cost for the order

You can click on the Order ID to view the details of each order. This will show you each device as well as the Tracking Information.

STARTING NEW ORDERS

• To start a new order, select the Start New Order button.
• In the Products tab, select any phones, headsets, or power supply you need for your organization. These will be added to your cart.
• Once you have selected all devices, click on the Cart tab. You will need to select the extension to be assigned to each device. (You will be given the option to add a power supply for each phone as well since these do not automatically come with the phone.)
• Enter your Shipping Info and click on Review Order.
• Review the information and click to Approve & Place Order.

Your order will now be listed on the Device Orders page. You will receive an email notifying you when tracking information has been created and your order ships.