Users are the people who can login and use the Intulse App. Users are not the same as contacts. Contacts are who can interact with Intulse regarding your account.
The Manage section shows all of the users that have been created for your organization, as well as the user's security level, linked extensions, and all the licenses. You can use the filter section at the top of the page to filter by name, email, or extension number.
You can click on a user's name to manage that specific user.
Each user is linked to an extension on your phone system and can be assigned special licenses. You can create as many users as you like for free, but users that are not linked to an extension will not be able to login to the Intulse App.