QQCATALYST INTEGRATION

Intulse's QQCatalyst integration merges your phone with your CRM. Any screen in the Intulse App that would normally display a simple phone number automatically searches the caller ID within QQCatalyst and returns any contact records that match.

When someone calls you instead of displaying the Caller ID you'll see the name of the individual as it appears in QQCatalyst and can click on the name to open their details within QQCatalyst. You can quickly add call logs to a contact and the note will automatically contain all the basic information about the call such as start time, duration, and if the if the call was recorded, a link to the recording.

You can start calls to QQCatalyst contacts from inside the Intulse by going to the My Phone screen and searching for a contact by name.

To experience the integration between Intulse and QQCatalyst you will need to use the Intulse App.

CONNECTING QQCATALYST TO THE INTULSE APP

This guide assumes that you already have the Intulse App on your favorite device and that you are already logged in. If you need help getting into the App click here to learn more.

1. Click the More icon on the menu
2. Click QQCatalyst in the More menu
3. Enter your QQCatalyst Username and Password and click the Save button
4. Once you've saved the screen will indicate if your login was successful.
5. If you're an Admin of your Intulse system you can choose if you wish to enable automatic call logging.

For more information about QQCatalyst, check out their website!