INTEGRATIONS

Intulse offers a standard integration for many popular contact management systems. To learn how to configure your specific integration, select your software from the menu on the left.

If you don’t see your software listed, please reach out to Intulse Support. There’s a good chance we’ve already built an integration, and if not, we’d be glad to discuss creating one for you.

WHAT TO EXPECT FROM YOUR INTEGRATION

All of our standard integrations add similar functionality to the Intulse app, with some integrations offering even more advanced features. Here's a quick overview of what you can expect:

• Contact Search from the Phone Screen: Easily search for contacts from your connected software right within the Phone screen to quickly initiate a call.
• Automatic Contact Matching: Wherever a phone number appears in the Intulse app, we’ll automatically search your software for a match. If found, the contact’s name and basic details will be displayed instead of just the phone number. You can click this info to view key details or jump directly into your software to access the full contact record.
• Caller ID Enhancements: Incoming call notifications will display the contact’s name and details if their number exists in your connected software.
• Call Logging: Create call log records—either manually or automatically—for every inbound and outbound call.
• Text Message Logging (where supported): Some integrations also support automatic logging of all text message conversations.

BUILD YOUR OWN INTEGRATION

If you’re interested in building your own integration, Intulse provides several APIs that let you control your communication system. With these APIs, you can start calls, monitor queues, send text messages, and more.

For detailed information, explore our API documentation. If you have specific goals in mind or questions about what’s possible, contact Intulse Support or our partnership development team by calling 717.839.5000 or emailing support@intulse.com.