INTEGRATIONS

Intulse has developed standard integrations for many popular contact management systems. You can find detailed setup instructions for your specific integration using the menu on the left.

If you don’t see the software you’re looking for, please contact Intulse Support. There’s a good chance we’ve already built an integration for it. If not, we’d be happy to discuss the possibility of creating one to meet your needs.

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WHAT TO EXPECT FROM OUR STANDARD INTEGRATIONS

All of our standard integrations add similar functionality to the Intulse app, with some integrations offering even more advanced features. Here's a quick overview of what you can expect:

• Contact Search from the Phone Screen: Easily search for contacts from your connected software right within the Phone screen to quickly initiate a call.
• Automatic Contact Matching: Wherever a phone number appears in the Intulse app, we’ll automatically search your software for a match. If found, the contact’s name and basic details will be displayed instead of just the phone number. You can click this info to view key details or jump directly into your software to access the full contact record.
• Caller ID Enhancements: Incoming call notifications will display the contact’s name and details if their number exists in your connected software.
• Call Logging: Create call log records—either manually or automatically—for every inbound and outbound call.
• Text Message Logging (where supported): Some integrations also support automatic logging of all text message conversations.

You can find your integration by clicking More and then selecting Integrations from the menu that appears at the bottom of your screen. Any Integrations for your organization will be found on this screen.

BUILD YOUR OWN INTEGRATION

If you're interested in building your own integration, Intulse offers several APIs to control your communication system. You can start calls, monitor queues, send text messages, etc. For more information, check out some API documentation. If there is something specific you'd like to accomplish or you have questions, please do not hesitate to contact Intulse Support or our partnership development team by calling 717.839.5000 or emailing support@intulse.com.