At Intulse, we are committed to providing you with a reliable, high-quality communication experience. To ensure our platform delivers optimal performance, security, and the latest feature capabilities, we periodically review and update our list of supported hardware. Older model phones are no longer receiving security updates, which means every day they remain on your network, your organization becomes a little more exposed. In today's environment, where cyber threats are growing more sophisticated by the month, an unprotected phone isn't just an inconvenience — it's a vulnerability that bad actors can and do exploit to gain access to business systems. We remain fully committed to protecting your organization's communication, and this update allows us to maintain the strict security standards and reliable performance your business depends on.
These devices are fully supported by Intulse, including complete firmware management and Account Center access. Devices purchased directly from us ship ready for plug-and-play deployment. If you choose to bring your own equipment, a BYOD setup charge will apply to cover the required configuration and provisioning.
While these devices are compatible with the Intulse platform, please note that we do not sell or directly distribute them. A BYOD setup fee applies for provisioning outside hardware to our network, and these models may have limited or no visibility within the Intulse Account Center. Additionally, users are fully responsible for managing and maintaining up-to-date security firmware on these devices.
Some older or proprietary desk phones are incompatible with the Intulse system because they lack the processing power, firmware adaptability, or security standards required by modern networks. The following phones are not compatible with the Intulse phone system.
Non-SIP compliant phones
Digital phones
ISDN Phones
Cisco 79xx (7940, 7960, etc.), Cisco 89xx, and Cisco 99xx Series phones
Panasonic KX-DT phones
Poly Lync CX Series phones (CX100, CX300, CX500, CX600, CX3000, CX5100)
Retired Poly SoundPoint IP phones: IP300 / IP301 / IP320 / IP330 / IP430 / IP500 / IP501 / IP600 / IP601
Retired Poly SoundStation IP phones: IP4000 / SoundStation Premier
Retired Poly VVX series phones: 300/310/400/410/500/600
Devices that are manufactured, locked, and programmed to work only with their proprietary systems’ standards. These include:
3Com
Altigen
NEC
Nortel
Shoretel
XBlue