NOTIFICATION SETTINGS ON YOUR DEVICE

Not getting notifications for incoming calls? This typically means there is a setting on your computer that is blocking your notifications from appearing on your screen. Let’s take a look at what might be causing them to get blocked.

WINDOWS SETTINGS

First, let's check your Windows notification settings.

To do so, in Windows, go to Settings > System > Notifications.
Under Notifications, ensure that Get Notifications from apps and other senders is set to on.
Under Get notifications from these senders, ensure that Google Chrome is set to on.
Then scroll down to Notifications from apps and other senders and find Google Chrome.
Make sure that is also turned on.

CHROME SETTINGS

Next, let’s check the settings in Google Chrome.

Open Chrome and click the menu button, indicated by three horizontal dots in the upper right corner of the browser window.
Select Settings from the drop-down menu that appears.
Select Privacy & Security from this settings menu, and then click Site Settings.
Here you will see a list of recently visited websites. Locate app.intulse.com on that list. (If it’s not showing, click the arrow beside view permissions and data stored across sites and a more complete list will appear.)
If you see a black arrow beside intulse.com, click it to show a complete list of Intulse related sites. Now click the arrow beside app.intulse.com and then use the drop-down beside Notifications to select Allow.

APPLE SETTINGS

If you're using a Mac, check the following settings for your device.

Click on the apple icon and scroll down to the System Settings menu.
Select Notifications from the menu.
In the Notification Center, make sure Show previews is set to either Always or When Unlocked.
Under Application Notifications, click on Google Chrome.
Make sure the button to Allow Notifications is turned on.
Select any other settings related to how you would like these notifications to show on your device.
If your Mac has multiple Google Chrome applications listed, you will need to Allow Notifications for all of them.
Be sure to refresh the Intulse app once these settings are updated.