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Not getting notifications for incoming calls? This typically means there is a setting on your computer that is blocking your notifications from appearing on your screen. Let’s take a look at what might be causing them to get blocked.


First, let's check your Windows notification settings.

  • To do so, in Windows, go to Settings > System > Notifications and Actions.
  • Under Notifications, ensure that Get Notifications from apps and other senders is set to on.
  • Under Get notifications from these senders, ensure that Google Chrome is set to on.


Next, let’s check the settings in Google Chrome.

  • Open Chrome and click the menu button, indicated by three horizontal dots in the upper right corner of the browser window.
  • Select Settings from the drop-down menu that appears.
  • Select Privacy & Security from this settings menu, and then click Site Settings.

  • Here you will see a list of recently visited websites. Locate on that list. (If it’s not showing, click the arrow beside view permissions and data stored across sites and a more complete list will appear.) If you see on the list, you should follow these steps for that entry as well.

  • If you see a black arrow beside, click it to show a complete list of Intulse related sites. Now click the arrow beside and then use the drop-down beside Notifications to select Allow.


If you're using a Mac, check the following settings for your device.

  • Click the System Settings gear icon.
  • In the Notification Center, make sure Show previews is set to either Always or When Unlocked.
  • Under Application Notifications, click the arrow beside Google Chrome.

  • Make sure the button to Allow Notifications is turned on.
  • Select any other settings related to how you would like these notifications to show on your device.